1.Defect & Damage Exchange Guarantee
If your notebook has torn pages, binding defects, or missing graph inserts upon delivery, we provide an immediate zero-cost replacement within 24 hours.
2.Exchange Process Steps
- Go to Account Orders and click 'Request Exchange'
- Upload a photograph of the damaged or defective item
- Our courier will deliver the fresh replacement and collect the defective item simultaneously
Questions Regarding This Policy?
Contact our Compliance & Legal Advisory Desk for clarifications.