1.Refund Eligibility Standards
Refunds are issued for damaged stationery products, printing defects caused by our machinery, misprinted pages, or non-delivery resulting from logistics errors.
2.Non-Refundable Categories
- Custom printed notebooks embossed with personalized names or institution logos once approved
- Document printing orders where customer submitted low-resolution or corrupted files
- Opened scientific instruments or calculators missing original holographic warranty seals
3.Refund Processing Timelines
Approved refunds are credited back to the original payment source (UPI, Credit Card, Net Banking) within 3 to 5 business days following product inspection at our central warehouse.
Questions Regarding This Policy?
Contact our Compliance & Legal Advisory Desk for clarifications.